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Managing Employee Performance By Identifying Behavioral Capabilities

Managing Employee Performance By Identifying Behavioral Capabilities

A new report from the Boston Consulting Group suggests that those holding executive jobs within companies should focus on the behavioral traits and structural capabilities of their teams in order to measure employee performance

A new report from the Boston Consulting Group suggests that those holding executive jobs within companies should focus on the behavioral traits and structural capabilities of their teams in order to measure employee performance and get the most out of their workers.

In the study, titled "Organization of the Future -- Designed to Win: Organizational Capabilities Matter," the Boston Consulting Group partnered with 12 management organizations and elicited responses from 1,600 senior managers, according to a release. The survey looked at 20 organizational capabilities, including structural and behavioral.

While the study found that each of these capabilities contributed to the overall success of teams within companies, some appeared to have more of an impact than others.

"There's a definite bias toward behavioral factors - in particular, leadership, employee engagement, and cross-functional collaboration," research leader Fabrice Roghe, a Duesseldorf-based partner at BCG, said in the release. "But the best performance comes when those traits are backed by structural capabilities, such as a strong organization design and rigorous business processes and controls."

The study from the Boston Consulting Group indicates that some of the priorities that can lead to increased performance include paying attention to key performance indicators, improving relations between team members and ensuring that the business strategy is aligned properly with the corporate structure.

While these priorities and performance indicators are heavily used by companies in determining the value of individual employees to the company, recent technology has added to the manner in which this process can be handled.

Performance management company Rypple announced in a recent release that it has launched a new Android app designed to keep managers and their teams more closely connected both in and out of the office.

In the release, Rypple notes the new app can allow managers to accurately identify an employee's social goals, reward workers for strong performance and keep in touch during meetings or on the road.

Specifically, the new app is designed to address recent poll results garnered by Rypple that showed 65 percent of employees want more feedback while 58 percent of managers said they offer enough.

"The way people work today is social, mobile, and in the cloud," Rypple co-founder David Stein said in the release. "We are helping enterprises to rewire themselves from the inside, and that includes a commitment to developing great mobile applications."

Here is a little more on performance review questions.

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