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Webinar Recording

A Day in the Life: How Cloud ERP Can Increase Customer Satisfaction

Date: Tuesday, June 13, 2017
Time: 2:00 pm - 3:00 pm EDT
As your customers interact with your company’s Order-to-Cash process, do you find this process delighting or hurting your relationships? Are your customers satisfied with their experience because they find it easy to order from your company, orders are as promised, and are making payments as required? Or, are they frustrated by unexpected delays, missed delivery dates, and the inability to interact easily with your company? For the many companies who struggle with various, and sometimes flawed, operational processes in their Order-to-Cash system, the result is not just poor customer satisfaction, but overwrought employees trying to fight fires, and lost revenue.

In this webinar, we will cover how the right cloud ERP system can help you address the reason operational processes are often broken. With the right cloud ERP you can avoid information silos, ensure seamless workflows, and increase collaboration across your entire team. You will also get an opportunity to view a live demonstration of how a modern cloud ERP can change the way you can interact with your customers through your Order-to-Cash process.
After attending this event you will be able to:
Recognize how to remove information silos, automate processes, and increase collaboration across your team
Discover how to seamlessly integrate sales order management processes with your scheduling, production and inventory management for on-time delivery
Understand how a modern cloud ERP’s agile development, streamlined implementation, and reliable support will help you get running in weeks, not years

Speakers

Ofir Baharav, General Manager, Stratus Ventures
Ofir Baharav
General Manager, Stratus Ventures
Ofir Baharav retired from a sailing, military flying and skiing career and became a high tech entrepreneur in order to earn the degree of adult. Before becoming the General Manager of Stratus Ventures, Ofir worked in multiple markets such as healthcare informatics, semiconductors equipment and digital print.
Lisa Weir, Sales Engineer, Kenandy
Lisa Weir
Sales Engineer, Kenandy
Lisa Weir brings more than 20 years of experience in Finance, Accounting and ERP solutions to her role at Kenandy as a Sales Engineer. Responsible for developing and delivering product demonstrations, Lisa guides her customers in a consultative manner to choose the right solution to fit their needs today and their challenges of tomorrow.
Moderated by: Jess Bozzo, Content Manager, Argyle Executive Forum
Moderated by: Jess Bozzo
Content Manager, Argyle Executive Forum
Jess is the Content Manager for Argyle Executive Forum’s growing CFO virtual division. In her current role, Jess is responsible for the creation and implementation of virtual event themes, overviews, and working with speakers and partners to create engaging and timely content. Prior to joining Argyle, Jess got her start in audience development and marketing with NewBay Media. A graduate of Gettysburg College, and a New Jersey native, Jess currently resides in Hoboken.

Sponsor

Event Sponsor Kenandy
Kenandy - Kenandy - Kenandy empowers financial leaders to innovate and expand their business through cloud ERP. Built on the Salesforce App Cloud, Kenandy has redefined ERP by allowing companies to map their business processes and implement customized applications with agility and speed.

With the automation of operational systems including order-to-cash, manufacturing, supply chain, global financials, and distribution, Kenandy customers have the freedom to drive financial innovation and profitable growth. For more information, please visit www.kenandy.com.

Continuing Education Information

Certified Public Accountant

  • Continuing Education Credit
    1 CPE Credit
  • Field of Study
    Specialized Knowledge
  • CPE Delivery Method
    Group-Internet
  • Program Location
    Online
  • Program Level
    Basic
  • Prerequisites
    No advanced preparation or prerequisites are required for this course.
More information about CPE Credits

Continuing Professional Development

  • Continuing Education Credit
    1 Hour
  • Field of Study
    Specialized Knowledge
  • CPE Delivery Method
    Group-Internet
  • Program Location
    Online
More information about Hours

Certified Management Accountant

  • Continuing Education Credit
    1 CE Credit
  • Field of Study
    Specialized Knowledge
  • CE Delivery Method
    Group-Internet
  • Program Location
    Online
  • Program Level
    Basic
  • Prerequisites
    No advanced preparation or prerequisites are required for this course.
More information about CE Credits