Join Service Performance Insight, a global research, consulting, and training organization dedicated to helping professional service organizations make improvements in productivity and profits, for a compelling look at “The Five KPIs that Matter for Professional Services.” This webinar will explain:
- The five key financial metrics on which PSOs should focus to drive performance
- Why each metric is critically important, based on over seven years of research and analysis
- How your company can apply these KPIs to drive growth and profitability
Every attendee receives a free download of SPI Research’s white paper: “Five Key Performance Indicators for Greater Financial Success.”
David earned an MBA from Duke University and a BS in Industrial Engineering from the University of Tennessee. He is also a licensed Professional Engineer (PE). He is co-author of the ground-breaking new 2012 benchmark “The Professional Service Maturity™ Benchmark”.