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Business Exchange Profile

Direct Duty of Care

Direct Duty of Care is a risk management solution offered by Direct Travel that automatically monitors, identifies and proactively alerts travelers 24/7 about breaking situations or changing travel conditions around the world.

Today, as travelers increasingly view their safety as the organization’s obligation, Direct Travel leads clients on the path to not only meet industry standards but excel in their program. With a comprehensive approach to Duty of Care, Direct Travel helps clients navigate the path by empowering them with precise information and technology to build a strong travel assistance plan. Direct Travel’s proprietary Duty of Care tool includes the following components:

Traveler Tracking

  • View of all travelers
  • Search for individuals or groups of travelers
  • Drill down to itinerary detail
  • Export data to other systems

Disruptions Management

  • Define company-specific alert triggers
  • Quickly define affected travelers
  • Export data to external systems
  • Proactive messaging

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