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Statistics show that an invoice over 60 days has only a 70% chance of being collected in full; 90 days 45%; and after 120 days 20%. How do your results compare?

Answers

Dabney Wellford
Title: CFO
Company: Wellford Consulting
(CFO, Wellford Consulting) |

Usually, it means that there is some sort of unresolved problem with the invoices - taxes, freight, etc. If the customer was properly vetted on the front end, having a high level conversation (CFO- or Controller- to CFO- or Controller-) will get the invoice issue resolved quickly. My results are much better.

Sonya Graywolf
Title: Owner
Company: Sonya Graywolf, CPA
(Owner, Sonya Graywolf, CPA) |

Our experience has not found that to be true. It is important to keep up on collection efforts such as statements and phone calls. Many times it is a missed invoice on their part and I approach the call first with asking them if they need further information to pay the invoice. I believe it also depends on the industry and what is a normal payment time. You can set your terms but customers will follow the norm.

Topic Expert
Linda Wright
Title: Consultant
Company: Wright Consulting
(Consultant, Wright Consulting) |

You should be able to get some analytics through the National Association of Credit Managers (NACM).

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