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Advice for creating an employee handbook

We are creating an employee handbook from scratch. Any advice about things to include/ not include in the handbook? Advice for how to roll it out to employees?

Answers

Topic Expert
Malak Kazan
Title: VP, Special Projects
Company: ERI Economic Research Institute
(VP, Special Projects, ERI Economic Research Institute) |

A handbook is one of the first sources of information an employee receives to understand the "rules of engagement" (ROE) with their employer. It is a "legal document" that will govern how an employer can proactively address baseline employee relations issues as well as convey the culture of the organization. I can share with you a recent handbook I created for company in southern California. Rolling it out should be part of a cohesive communication/training plan that includes email from senior leadership introducing it, training performance managers on how to interpret/use/aid them in managing employee inquiries about related policies, and to have it be a dynamic document that is accessible online and kept current to reflect up to date changes in policies. Hope this helps.

Topic Expert
Regis Quirin
Title: Director of Finance
Company: Gibney Anthony & Flaherty LLP
LinkedIn Profile
(Director of Finance, Gibney Anthony & Flaherty LLP) |

To follow-up on Malak's points. The employee handbook is a "legal document." As all states have some labor law variations, check in the jurisdiction where you conduct business, to make sure you are all inclusive. Now California, is the most onerous, which may be expensive for your needs.

Additionally, if you have operations in multiple states, I recommend you identify the most onerous requirements and make your employee handbook match those requirements. Trying to manage multiple jurisdictions can be difficult.

Once complete, you should identify an individual that can keep the document updated, as it will evolve.

Good luck.

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

One of my clients has locations in CA & NY. Their handbook as sub-sections that are specific to each state's laws.

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