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Anyone have dealings with CreditSafe?

CreditSafe ReviewsToday I received 6 calls, back to back with different phone numbers from the telemarketing department about Credit Safe. I spoke to them yesterday and they only called a few more times in the last couple of weeks. They claim to be a competitor of D&B. I can't tell much difference given they both use unscrupulous marketing tactics. How bout you - any contact or use with this company (or even reason to use them?)

Answers

Topic Expert
Regis Quirin
Title: Director of Finance
Company: Gibney Anthony & Flaherty LLP
LinkedIn Profile
(Director of Finance, Gibney Anthony & Flaherty LLP) |

Received a call yesterday and one today. I have never used Credit Safe. But as I told them, regardless of what I think about Dunn and Bradstreet, if my clients use DNB to validate my creditworthiness, I can't really change firms. I need to know what my clients or potential clients are seeing.

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

Too bad the data that people see is usually so off the mark (which can be good or bad...).

Lou Van Horn
Title: Executive VP - CFO
Company: Store Financial
LinkedIn Profile
(Executive VP - CFO, Store Financial) |

High pressure sales tactics and as I understand from research, there information is not as robust as D&B or Equifax. I received several aggressive calls. Not how I do business. Personally, I am staying away from Credit Safe.

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

To add insult to injury - in the past several days, Credit Safe salespeople have posted two questions here on Proformative, contrary to the very evident rules about blatant [self-]promoting products.

Topic Expert
Aaron Codak
Title: Client Services Finance manager, North A..
Company: Kantar Finance Services (Shared Service ..
LinkedIn Profile
(Client Services Finance manager, North Americ, Kantar Finance Services (Shared Service Center)) |

We currently use Credit Safe - primarily to check on backgrounds of new companies we are bringing in and to establish a credit limit. We have been frustrated with how low they assess their credit limits at and I have been told they are re-evaluating their internal calculations for how they derive the suggested credit limit. I have told them we will not renew if things continue as is. I believe they have been primarily based in the UK and started expanding to the US a couple of years ago. Happy to chat more if you would like to talk. Thanks

Michelle Jones
Title: Bookkeeper
Company: Ciao Bambino
LinkedIn Profile
(Bookkeeper, Ciao Bambino) |

I also received a very high-pressure sales call in which they kept dropping the price every time I explained that I would need to look at customer reviews and then see if we could fit it into our budget. When I didn't budge the sales rep actually said that he would go to lunch early to keep the low price available to me for another hour. I immediately started looking for reviews of this company and found many bad reviews of their customer service and the algorithms they use for determining scores and credit limits. I will not be doing business with this company for the foreseeable future. Also they kept me on the phone for over 30 minutes. I should have just hung up.

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

It would make a great article for your magazine... From what never to do, to never do business with them!

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

Just got another high-pressure, phone call from CreditSafe.

They wouldn't take no for an answer. They claim Dell, FedEx, Wells Fargo, XM bank is using them.

I claim that no one uses them.

Will they ever learn? D&B, Creditsafe are both members of the same club - high pressure tactics to sell you that their faulty data is worth money.

When is the FTC, SEC and our other federal and state governments going to get on the stick and stop these firms?

Michelle Jones
Title: Bookkeeper
Company: Ciao Bambino
LinkedIn Profile
(Bookkeeper, Ciao Bambino) |

I received another call from them recently. I explained that I would not be doing business with them several times before the sales person, in a very childish move, said, "Fine! We don't want to do business with you either!" and hung up.

Anonymous
(Associate) |

We did decide to try them for a year. My credit manager and I put them through 20 questions and as somene else mentioned, they kept lowering the price. The price got so low we couldn't turn it down and the salesperson wisely deferred to a supervisor when he couldn't help us. D&B's info has proven to be outdated in cases in which we've used them, so we figured we couldn't lose by trying someone new. When using their reports we use the factual data and not their ratings.

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

How can you trust their "factual" data? On what basis or verification was the factual data obtained.

For public companies, you can look up their 10Q/10K's (and if they are Toshiba, ignore the numbers).

Anonymous
(Associate) |

How can we trust the "factual" data? We're assuming that they would not make up reported agings, credit lines, etc. If they are making up this data, I would think they're running a risk of multiple lawsuits

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

Just follow the sales practices. It says volumes.

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