more-arw search

Q&A Forum

Docuware

Kathleen Reardon's Profile

Hello, has anyone here used or implemented Docuware? looking for feedback on pros/cons. if a quick discussion is preferred over e-mail please let me know.. thanks!

Answers

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

I've used it as a person who was directed to use it. Pretty easy.

I tried some tests several years ago, and it was as easy to send as it was to use (I'm sure it's gotten easier).

I don't use it because I really don't have a clear and necessary use to justify the cost.

Anonymous User
Title: CFO
Company: Local Government Agency
(CFO, Local Government Agency) |

I am looking into this very type of program as I type this. A vendor has been hounding me about it.

But, I've had nothing but resistance internally from the get go. Even from my own staff that is obsessed with paper. This whole organization is obsessed with paper! Anything we present electronically is frequently printed by the receiving party. Even emails!

Interestingly enough, our audit firm wants all documentation presented electronically. Where that would be prohibitive, they review on site.

And, when others get uptight about the idea of not having a signed paper their hand, I remind them that they file their income taxes electronically and the IRS accepts electronic signatures.

In our dealings with the State of California, all of our documents provided have to be signed originals. They call this "wet ink". It just amazes me that they require this. Considering how frequently they lose them. I've had to go back to our board, for new signed resolutions numerous times because a state agency lost the first set of originals I sent.

Maybe the next POTUS can set an example for all of government, by ceremoniously signing bills electronically and storing them in that format at the Library of Congress. ;-) One can hope.

Topic Expert
Len Green
Title: Performance Improvement Consultant and E..
Company: Haygarth Consulting LLC
LinkedIn Profile
(Performance Improvement Consultant and ERP Strategist, Haygarth Consulting LLC) |

Anon,

You are a lone voice in the wilderness:)

I sense your organization's resistance may emanate from:
-fear of change
-fear of loss of work-leading to re-assignment to other work/new department, or even layoff
-union resistance to technology driving cost savings (less labor needed)?

Ask your vendor to provide examples of business cases that show how his software pays for itself. Otherwise your agency's expense budget will unfortunately go up if you acquire and use the software without finding savings.

458 views
Topics
Products and Companies

Get Free Membership

By signing up, you will receive emails from Proformative regarding Proformative programs, events, community news and activity. You can withdraw your consent at any time. Contact Us.

Business Exchange

Browse the Business Exchange to find information, resources and peer reviews to help you select the right solution for your business.

Learn more

Contribute to Community

If you’re interested in learning more about contributing to your Proformative community, we have many ways for you to get involved. Please email content@proformative.com to learn more about becoming a speaker or contributing to the blogs/Q&A Forum.