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eCommerce for start-up Customer orders and Payments and Supplier Orders and Payments

Thomas Cortese's Profile

My client is a startup with 10 b2b customers coming on stream in next 45 days. Must select an accounting package and want b2b eCommerce for customer orders and tracking integrated with accounting. Each customer order will trigger a supplier order mirroring the customer order. Would like to order online with suppliers. Tracking, invoicing and collection are desirable online also. Looking at Sage with custom eCommerce Module. Other ideas?

Answers

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

Would EDI work better?

Topic Expert
Bob Scarborough
Title: CEO
Company: Tensoft, Inc.
(CEO, Tensoft, Inc.) |

If you take the overall business process flows and lay them out a bit you have two of them - one for your order to cash process and one for your procure to pay. They would look something like:
1) Sales Order, Schedule, Ship, Invoice, Cash
* or maybe collect cash up front so no invoice
2) Purchase Order, Receipt, Ship, Payment

Then you add your specific requirements to these:
1) You want the customers to order via ecommerce (B2B model with security most likely)
2) You would like the Sales Order to generate the purchase order (something to happen inside of your ERP and not usually in the ecommerce module)
3) You want the suppliers integrated into the process (could be in your system or integrated messaging)
4) Other requirements - such as shipping documentation (whose?), dropship directly to customer or via 3PL or from your site?

From the above I do not think a custom ecommerce module is required. What is required are two business processes with integration between them along with the ability to integrate. Certainly Microsoft Dynamics would support this - I'm guessing a number of ERP systems would.

Bob Scarborough

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