I have a startup client using Zenefits for benefits and Xero for payroll. We need to switch the payroll for a few reasons and thought that combining benefits and payroll is the way to go. I haven't heard much about Zenefits payroll, and their HR and benefits have been fine so far. Anyone have any impressions of Zenefits payroll? Several people have recommended Gusto payroll, but we're trying not to move everyone off of the benefits platform if Zenefits is a solid payroll service. Thanks
Impressions of Zenefits payroll?
Answers
Zenefit's support staff isn't as high-quality as Gusto's.
A few years ago I was weighing both companies and ultimately chose Gusto as their support staff is knowledgable and able to assist with payroll and/or healthcare-related issues as they arise.
I think you'll be happy with the switch
1
Thanks, I'll be talking to them soon.
I remember Zenefits as a company making the news in 2017 with a major scandal, CEO fines, etc.
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