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Q&A Forum

Opening It Up

Opening it up - - There is a ton of stuff going on in FAO/BPO, predictions of new growth over the next couple of years in FAO is large - - technology, location shifts, BPO 2.0 are all in the news.  CFO's, faced with the continuing economic situations and headcount shortages, are seeing the work build up.  Shifts from transactional to analytical skill sets and, yes, even worker shortages as Boomers retire, are still on the discussion boards.

This is an open forum where hopefully we can opernly discuss the wide topics associated with outsourcing and FAO - - all views welcome, all references to resources and points of view welcome.  Thanks


Fred Dempster
Title: Principal
Company: DemTat dba RMA
(Principal, DemTat dba RMA) |

Here is a favorite blog site for BPO & FAO... timely and some fun as well - interviews with top knowledge experts as well:


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