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What PEO provider do you recommend?

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Answers

Topic Expert
Regis Quirin
Title: Director of Finance
Company: Gibney Anthony & Flaherty LLP
LinkedIn Profile
(Director of Finance, Gibney Anthony & Flaherty LLP) |

Doherty out of Minneapolis. I worked with them when I ran the HR functions for 500 employees from 30 Joint Ventures, in seven states. They were excellent. You can tell Val Doherty and Rebecca Woods that I sent you.
http://www.dohertyhro.com/

Sarah Jackson
Title: Associate Editor
Company: Proformative
(Associate Editor, Proformative) |

Good question, Barbara.

In addition to recommendations to narrow the field, you might also get some value from this free white paper available here on Proformative about "PEO strategies for increased ROI:"

https://www.proformative.com/whitepapers/peo-taking-outsourcing-step-beyond-pays-small-mid-sized-companies

It has some interesting insights.

Enjoy! Best... Sarah

Jeff Langston
Title: CFO
Company: Baxter Franchise Group
(CFO, Baxter Franchise Group) |

I have heard great reviews (never used) about Ambrose PEO and Oasis Outsourcing. During your quest, look for the ESAC accredited PEOs (www.esacorp.org)

Topic Expert
Keith Perry
Title: Consulting CFO and Business Operations A..
Company: Growth Accelerator
(Consulting CFO and Business Operations Advisor, Growth Accelerator) |

Barbara,

Does this include Dubai? If so, perhaps I/we can reach out to our peers working there and find a specialist?

Algentis and Emplicity are two others that I like and have considered working with domestically. I've got one company on Tri-Net...they are fine domestically (no better or worse than the others), but I would not use them for your overseas ops.

Cheers,

Keith

Barbara Petracca
Title: Chief Baking Officer
Company: Magnolia bakery
(Chief Baking Officer, Magnolia bakery) |

This would be domestic only. International are Franchise stores.

Topic Expert
Joan Varrone
Title: CFO
Company: Cloud Cruiser
LinkedIn Profile
(CFO, Cloud Cruiser) |

There Needa ro be a distinction here. If you are looking for a one stop shop for payroll, benefits and HR there are two solutions.

One is the PEO where your employees become employees of the PEO and this allows the medical cost to be based on the overall population of the PEO. With this you get a broader choice of plans. TRINET falls into this bucket

The other is someone like an Algentis where your employees are still yours. In this case the medical benefits are based on the demographics of your employees. With this you will get a limited choice of plans. If you have a very young employee base this option may be much less costly than a PEO.

ADP has a PEO option as well.

I have worked with both Algentis and TRINET and can recommend them both.

Alex Ladd
Title: Senior Partner
Company: MindStream Analytics
(Senior Partner, MindStream Analytics) |

I've used TriNet for my company and we actually switched to AdminiStaff which is now, Insperity to try and save on health benefits, but only lasted a few months before switching back to TriNet. We've been very happy with TriNet and their process is extremely efficient and friendly. We are geographically spread out and TriNet is very friendly to that with a process that is technology enabled. They are very easy to use and very helpful with questions.

Lynne Holloman
Title: Accounting Manager
Company: Woodside Equine Clinic
(Accounting Manager, Woodside Equine Clinic) |

I have heard that using a PEO is harder to use in some states than others - meaning laws that govern their activities are more stringent (costly) in certain states. Any truth to that? Comments?

W Lee Penn II
Title: CFO, CCO
Company: Protocol Driven Healthcare Inc
(CFO, CCO, Protocol Driven Healthcare Inc) |

Insperity (formerly Administaff) has been the PEO for my company for six years. Insperity follows the co-employer model. Getting equivalent health insurance options for a 15 person firm with employees in NJ and IA is impossible to do without using a PEO. Insperity payroll and business services teams have a knack for figuring out how and how much you wish them to do for you which I find very effective and helpful. I recommend them.

Rob Fernandez
Title: Group Manager
Company: Wells Fargo Technology
(Group Manager, Wells Fargo Technology) |

CoAdvantage, headquartered in Orlando but operating nationally provides very good customer service, pricing, and a comprehensive package of services.
http://www.coadvantage.com

david swartz
Title: CFO
Company: X
(CFO, X) |

is that solution cost effective? what is the pricing model they use (service, one time fee etc) and do they have any mobile apps?

Alex Ladd
Title: Senior Partner
Company: MindStream Analytics
(Senior Partner, MindStream Analytics) |

Most of them will give you break down of costs. They are very difficult to compare due to the fact that they each include different things or not. So, you need to be prepared to add a number of other factors that you pay now, like short term disability to certain PEO providers but not to others. So, it is a bit of work to break down a comparison. Our analysis came down to a few factors, we are small but have employees in 20 states, so the administration cost of the various employment filings for us would be significant and the various healthcare challenges that are inherent in such a geographically disparate group, as well as the cost of the healthcare.

Velida Martinez
Title: Office Manager
Company: Medical Practice
(Office Manager, Medical Practice) |

I run a medical practice and have been using Leading Edge PEO out of Florida for the past 8 months. The transition from our previous PEO to LELG PEO was very smooth for us and our employees. Additionally this change was a cost-savings decision, therefore we are very happy. Give them a call.
http://leadingedgeleadershipgroup.com/

David Matre
Title: CFO
Company: Minnesota Fiber Exchange
(CFO, Minnesota Fiber Exchange) |

If anyone has any experience with the PEO administered by Tandem HR in the Chicago area, I would appreciate your comments and feedback. Thanks.

Topic Expert
Regis Quirin
Title: Director of Finance
Company: Gibney Anthony & Flaherty LLP
LinkedIn Profile
(Director of Finance, Gibney Anthony & Flaherty LLP) |

I posted a blog, on this site, regarding working with PEO vendors. Depending on your experience, you may find it interesting - A PEO is not a “Set it and Forget it Process.”

Good luck.

Dean Sorensen
Title: Principal Consultant & CEO
Company: Sorensen Informatics, Inc.
(Principal Consultant & CEO, Sorensen Informatics, Inc.) |

Having worked at a PEO for five years, as far as in my area I can recommend, Pete Eddington (peter [dot] eddingtonatgmail [dot] com) at SOI and Robert Cerone (rceroneatempowerhr [dot] com) at Laurus Strategies

Dennis Milosky
Title: Senior Controller
Company: Makena Capital Management
LinkedIn Profile
(Senior Controller, Makena Capital Management) |

I've been with ADP TotalSource for a few years and am currently taking bids for renewals. We've been very happy with the service and benefits offered by TotalSource, but I'm trying to get a sense of their relative cost in the market.

I'm getting bids from Insperity and also SOI. I'm wondering whether anyone has recent experience with either of these PEO providers.

I would appreciate any feedback.
Thank you

Anonymous
(Operations Manager) |

I am the operations manager for a retail supplier in Colorado. We wanted a PEO to reduce the in house resources for all HR related tasks. After narrowing it down to SOI (Startegic Outsourcing) and ADP Total Source, it came down to assurances from the sales representative. SOI told us what we wanted to hear but once on board we discovered that they simply are not staffed to serve as an HR resource. They over charged $30,000 by double dipping FICA, had no personal contact with us on any kind of regular basis and when we did need them they were unavailable except by email and then the responses were very slow. For anyone with a pressing HR issue, slow doesn't meet the criteria for effective. The workers comp advice was faulty. After only four months the price increase was 15% even though the sales rep promised 5% - when we voiced our displeasure they offered 8%, but only with a long term contract committing us to a partnership with a company that had failed on every front. We decided to make a change because it just wasn't working out. The original contract required a deposit of one months health premium, refundable within forty five days after termination. We have never received the refund (over $8,000.00)in spite of numerous calls to Jim Bower, Vice President of Client Services. He promised it overnight but it never arrived. He now won't even return our calls inquiring about the money. SOI is a very unprofessional, Professional Employment Organization.
Our new PEO situation has shaped up quite well and I will be back to provide details about our experience with ADP Total Source.

Topic Expert
Wayne Spivak
Title: President & CFO
Company: SBAConsulting.com
LinkedIn Profile
(President & CFO, SBAConsulting.com) |

Why not turn your review into a Proformative Exchange Review (See the menu system up-top)

Simcha Wurtzel
Title: Finance
Company: Finance & Technology
(Finance, Finance & Technology) |

We've used both ADP Total Source and Ambrose. Ambrose by far offered the best in class service for the price. They offer great benefit options, and their support team is extremely knowledgeable and great to work with.

Laura Niemeyer
Title: Director of Accounting
Company: SiC Processing USA
(Director of Accounting, SiC Processing USA) |

Xenium Resources. I recommended them to my current employer after having excellent service from them at a previous employer. In the last 4 years, they've gotten us through triple digit headcount growth, plant closures, and everything in between. They provide seminars for our managers to keep us up to date on H/R legal issues. Their account manager to us functions as a member of our executive team. Their payroll group is very, very responsive on those tricky payroll issues that always seem to come up. I can't speak highly enough of their service.

Topic Expert
Edward Abbati
Title: Vice President of Finance
Company: Location Labs
LinkedIn Profile
(Vice President of Finance, Location Labs) |

I just signed up Insperity for one of the startups I am involved with. I have used them in previous companies and they have been solid. Their is not flashy about them; they are more conservative but I don't need flashy for someone that handles my payroll and HR.

Larry Hill
Title: RSM
Company: Host Analytics
(RSM, Host Analytics) |

I used Trinet at a small ($2.5M revenue) business for two years and recommend them highly - nice combination of attractive pricing and excellent service.

Jorge Salas
Title: Director of Finance
Company: Rey's Pizza Group
(Director of Finance, Rey's Pizza Group) |

CoAdvantage, based out of Florida, has worked great for our group. We switched from TriNet 2 years back and the transition was smooth and painless, great customer service.

Dennis Milosky
Title: Senior Controller
Company: Makena Capital Management
LinkedIn Profile
(Senior Controller, Makena Capital Management) |

We are a 30 person, private employer and have used both ADP TotalSource and TriNet. We have been relying on PEO partnership for about six years and have been with ADP TotalSource for five of the six years. We left TotalSource for a year to give TriNet an opportunity because of their very competitive pricing proposal. However, what we found was that many services were on a fee for service basis, including custom reporting, and training programs that had been included by ADP TotalSource. I would say that the service and support levels for both were comparable and both provided a high level of service. ADP has had virtually no turnover in the years that we have been supported so our team knows our company very well. I feel like I have a trusted and reliable partner helping us support our HR and benefits functions.

Julie Adelman
Title: Controller
Company: NuScale Power, LLC
(Controller, NuScale Power, LLC) |

Xenium Resources is an excellent group. A very solid resource.

Bob Berkowitz
Title: Chief Financial Officer
Company: Wilmington Paper Corp.
(Chief Financial Officer, Wilmington Paper Corp.) |

We use Oasis Outsourcing and are very pleased with them. I find them to be one of the better PEO's out there, providing outstanding customer service (even though they are the 2nd largest).

Topic Expert
Edward Abbati
Title: Vice President of Finance
Company: Location Labs
LinkedIn Profile
(Vice President of Finance, Location Labs) |

I just went with Insperity with a startup I co-founded. I used them in a previous job for 6 years and had a relatively good experience. I think the only issue I have had with them is when you get into some very complex HR issues. Given they are not physically at the office it sometimes is difficult for them to understand the culture.

Topic Expert
Jeff Chase
Title: Advisory CFO
Company: Hazelcast, Juicebox Energy, and Social I..
(Advisory CFO, Hazelcast, Juicebox Energy, and Social Inertia ) |

I recently reviewed one of my startup's existing Algentis platform versus 3 PEOs - Trinet, Insperity, and Sequoia One, along with a benefit broker solution. Reasoning- Algentis is similar to small company benefit plans in that we cannot access the broader size/scope of PEO pricing for our benefits, and thus felt a bit high on our cost model. That said, I did like the service from Algentis, no complaint there.

Based on the need of having some outsourced support for benefits and payroll to keep internal staff lean, I opted for the PEO model instead of brokerage model. Insperity appeared to be the best price, Sequoia One was perceived as the best service, similar to Algentis. We ended up using Trinet, via a referral partner broker, as a middle of the road solution. This referral partner gives me some 'insurance' that if Trinet isn't responsive, I can use the broker's 'hotline' to get attention. Will let you know how it goes, and I hope this is of some help to others.

Anonymous
(Finance Director / Controller) |

Hi Jeff,

Any updated on your experience? We will be looking at PEOs over the next few months.

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