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Quickbooks Premiere Support Package

Scott Gunn's Profile

Can anyone comment on the Quickbooks Premiere "support" package?

Answers

Anna Bielecki
Title: Chief Financial Officer / Controller/Sen..
Company: ToBe Enterprises
(Chief Financial Officer / Controller/Senior Consultant, ToBe Enterprises) |

I would recommend connecting with local QuickBooks Proadvisors for technical and user support. They have better access to Intuit support team. Otherwise you may be on the phone with India for hours.

Keith Taylor
Title: CFO
Company: Lyris, Inc.
(CFO, Lyris, Inc.) |

Scott, Can you frame your question better? Ambiguous questions result in few responses, or responses that force us all to "guess" what comments you're asking for... Are you asking us to "comment" on the cost-benefit of the support? The usefulness/effectiveness/results of support provided?

Anna's advice is good -- check the Intuit Community boards at http://quickbooks.intuit.com/

Deborah Denning
Title: Certified QuickBooks Pro Adv
Company: ANEW Financial Services Inc
(Certified QuickBooks Pro Adv, ANEW Financial Services Inc) |

I recommend locating a Certified QuickBooks Proadvisor to assist you with any QuickBooks support needs. As a QuickBooks trainer most of my clients and students need training and support they can jump in their car or the trainer come to them. I offer a QuickBooks support service that can be used via phone, e-mail, or in person.

Intuits support service package is outsourced to India. I support using products and services that are found local but above all companies in the United States.

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