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Subscription billing software for SaaS

My client is implementing a SaaS solution and we are looking at Zuora as a possible solution. I would like feedback on Zuora as well as recommendations regarding other solutions. The company is using Quickbooks for its GL

Answers

Topic Expert
Jaime Campbell
Title: Chief Financial Officer
Company: Tier One Services, LLC
(Chief Financial Officer, Tier One Services, LLC) |

In a related post, practitioners were happy with certain aspects of Zuora but apparently revenue recognition is a problem. Check it out - it contains some discussion, the names of other applications, and a resource:

https://www.proformative.com/questions/zuora-vs-tract-by-transverse-pros-and-cons-user-reviews

If they are using a relatively recent version of QuickBooks, then they can use Intuit's merchant services program and send invoices electronically with a PAY NOW button. The cost is 1.6% + 25 cents per transaction.

I know an Intuit authorized reseller with amazing response time and knowledge level who can entertain questions and set up the client if you like.

Topic Expert
Joan Varrone
Title: CFO
Company: Cloud Cruiser
LinkedIn Profile
(CFO, Cloud Cruiser) |

Jaime

Thank you. I am new at this and I thought that a subscription billing service would be needed to send out invoices and record the collections (which will be by credit cards). This is a monthly subscription. Are you saying that QuickBooks can send out invoices and then process the payments and there would be no need for a separate credit card processor.

Joan

Len Green
Title: Performance Improvement Consultant and E..
Company: Haygarth Consulting LLC
LinkedIn Profile
(Performance Improvement Consultant and ERP Strategist, Haygarth Consulting LLC) |

Hi Joan,
Can you clarify what business processes you need to support? You mention QB for GL , so what are your needs around: Billing, AR, Rev Rec, etc. and to what extent are you planning to use QB for any of these? Does your client sell services, products, etc?. Knowing your requirements would help refine suggestions.

SaaS is really a form of delivering any business functionality, rather than being a business function itself.

Best regards
Len

Anonymous
(Accounting Manager) |

Is this QB Online or QB Desktop? Desktop is a bit limited with integration.

There are several out there, but the cheapest and simplest outside of excel is going to be RevenueBooks. Others would be TenSoft, Zurora, FinancialForce, Leeyo. All are fairly expensive, so it's really going to come down to your client's needs.

If you are using SalesForce, you can use Kinetic Growth for the subscription and opportunity management. For SF to QB integration you can either use Bill.com to build AR/AP/SalesForce/Merchant Services integration or OneSAAS to link SF to QB directly while using QB's Pay Now + recurring invoicing feature for payment.

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