more-arw search

Q&A Forum

What are others doing to retain credit card information for recurring non standard charges from customers?

Is there an acceptable third party software or other acceptable methods to retain customers credit card information?

Answers

Len Green
Title: Performance Improvement Consultant and E..
Company: Haygarth Consulting LLC
LinkedIn Profile
(Performance Improvement Consultant and ERP Strategist, Haygarth Consulting LLC) |

Anon
There are some legal requirements, some contractual requirements and some customer reputation factors to comply with.
Look up https://www.pcisecuritystandards.org/pci_security/completing_self_assessment for starters.
What accounting/ecommerce system are you using? What card processor does it work with? They know how to be PCI DSS compliant.
Where are you storing credit card info today? Is the data encrytped?

If customers are concerned about how well you secure their information, or you suffer a data breach/hack and they incur unauthorized charges, it may harm your business.

If you need more info, I can introduce you to a professional colleague who is well experiences in this area.
Regards

Steve Sheridan
Title: Associate
Company: Dean Lewis Associates
(Associate, Dean Lewis Associates) |

The top banks should allow you to use their payment gateways online. Two of the gateways I know are Paymentech and Cybersource. They allow businesses to store credit card information online in a legal, secure way, and set up recurring automatic payments.

Sachin Sharma
Title: Helping Mid Market CFO's control cost th..
Company: ProcureDesk
LinkedIn Profile
(Helping Mid Market CFO's control cost through effective procurement, ProcureDesk) |

You can also ask your credit card processor for a tokenization solution, Here is a good introduction to credit card tokenization
https://www.3dsi.com/blog/credit-card-tokenization-101

343 views

Get Free Membership

By signing up, you will receive emails from Proformative regarding Proformative programs, events, community news and activity. You can withdraw your consent at any time. Contact Us.

Business Exchange

Browse the Business Exchange to find information, resources and peer reviews to help you select the right solution for your business.

Learn more

Contribute to Community

If you’re interested in learning more about contributing to your Proformative community, we have many ways for you to get involved. Please email content@proformative.com to learn more about becoming a speaker or contributing to the blogs/Q&A Forum.