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Who is responsible for Employee Data in the HCM?

David McNeill's Profile

In the new hire/joiner on-boarding process, as employee data is collected via Employee Self Service and other means, who is responsible for:
- tracking missing data in the HCM system in advance of the payroll cut-off?
- follow-up with employees to provide missing data?
- completing missing data in the HCM?
- performing quality control to identify and resolve incorrectly entered data?

1) HR On-boarding team
2) HR Operations team
3) HR Data Quality team
4) Payroll
5) Nobody

Answers

Len Green
Title: Performance Improvement Consultant and E..
Company: Haygarth Consulting LLC
LinkedIn Profile
(Performance Improvement Consultant and ERP Strategist, Haygarth Consulting LLC) |

David
Without going thru a field by field analysis, here's a technique to try:

1. What is the earliest stage in the business process that the data can be captured (by anyone)?
2. Who owns that process or process stage?
3. Their role is to ensure the data is captured.

You can enhance the quality of data capture by:
1. configuring your HCM system with fields that are mandatory entry. You can help users by implementing cues/alerts that explain why they must provide the data now.
1a-some data may just not be ready; so look at making it optional at the earliest stage, and use exception reports/queries that automatically detect missing data on a regular basis.
2. Validate data completeness before running a key process that relies on that data being complete/accurate. Use the same exception reports in 1a.
3. Communicating to new hires something like "Help me help you." If you want a perfect payslip first time, help me create a perfect payroll/HCM record:)

Hope that helps

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