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Improve Credit and Collections with FinancialForce Accounting and Chatter

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If you want your customers to pay you on-time, there are a handful of tips that can help: do a good job of evaluating repayment risk prior to accepting an order, deliver a quality good or service that meets customer requirements, get all of the details right when you invoice to avoid disputes, and effectively collaborate internally when it becomes necessary to pursue a client for collections or dispute resolution.

Of course, all of this is easier said than done. Between sales, credit, collections, and customers, there can be a lot of people—and a lot of information—involved in Accounts Receivable. In each of these areas, however, effective information sharing can go a long, long way. With an eye on Credit and Accounts Receivable, this report from Blue Hill Research highlights how some companies have embraced a social media-influenced approach using Chatter with FinancialForce Accounting to get their teams better aligned – and better able to service their customers.

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